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You believe you earned rewards?
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We have a committed customer support team to help!
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Our customer center covers items such as funding your account, sending rewards, and the recipient experience.
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If activation is required, eligible reward recipients are sent an activation email to directly activate their reward. OR a reward recipient can activate their reward at rewards.promotionvault.com and are notified of the date their reward will be available to choose.
![](https://help.promotionvault.com/wp-content/uploads/2023/03/notifyicon-1-768x768.png)
If a recipient does not receive their Promotion Vault emails, there are a few steps you can take to troubleshoot the issue