Create your first promotion
A quick walkthrough for creating a simple promotion.
Promotion Vault
What do I do if a reward recipient does not receive their Promotion Vault emails?
If a recipient does not receive their Promotion Vault emails, there are a few steps you can take to troubleshoot the issue
What does the ID field mean?
The "ID" field, as seen in a number of Promotion Vault tables, refers to a unique identifier that is assigned to that specific object on the dashboard.
When creating a Promotion, what is a “Lead Form” for? How does it work?
A lead form is a way for you to collect leads by having the lead enter their information themselves. When the lead form is turned on for a promotion in the promo overview page you can add custom text and the lead can enter their email address & name to qualify for the reward.
When creating a Promotion, how do you customize the email a recipient receives?
When creating a Promotion, what does “Goal” do?
When creating a promotion you can set a promotional goal for the number of rewards you expect for a promotion.
When creating a Promotion, what does “Max # of Rewards” do?
"Max # of Rewards" refers to the maximum number of rewards that can be claimed.
How long does it take for my funds to become available?
This varies by payment method.
What does it mean if my payment is pending?
If payment hasn’t been received, it will be listed as pending in your account balance and show as pending in the dashboard & transaction table.
What do the statuses on Rewards mean?
An explanation of each Reward status