How do I end an ongoing promotion?
Simply edit any ongoing promotions end date to the preferred date and the promotion will update!
Promotion Vault
Right Reward, Right Recipient, Right Time!
What does the reward experience look like for your recipient?
How do I remove myself from a Cross Team promotion?
Easily opt-in or opt-out of any active shared promotion. From the promotion overview page for your team, opt-in or opt-out next to the Promotion Settings.
Whom should your recipients contact for help?
We have a committed customer support team to help!
Whom should your team contact for help?
Our customer center covers items such as funding your account, sending rewards, and the recipient experience.
What are promotion terms & conditions?
Read the End User's Terms and Conditions
What does it mean to “activate” a reward?
If activation is required, eligible reward recipients are sent an activation email to directly activate their reward. OR a reward recipient can activate their reward at rewards.promotionvault.com and are notified of the date their reward will be available to choose.
Managing your account balance
How to manage your account balance
Add your first reward
A quick walkthrough for sending a reward
Create your first promotion
A quick walkthrough for creating a simple promotion.